Help Center

Need Some Help?

Have questions about your claim, payouts, or eligibility? Contact us directly or browse the frequently asked questions below.

Email Support

For general inquiries or to submit a claim appeal:

support@thefundedroomdiscounts.com

Response SLA

We respond to all emails 7 days a week, including weekends:

Within 24 to 48 Hours

Appeal Guidelines

For claim appeals, make sure to include:

Your Claim ID & Account ID

Frequently Asked Questions

Quick answers to common questions about the cashback program.

Cashback claims are typically verified within 24 to 48 hours. Once approved, the USDT payout will be sent directly to your TRC20 wallet within 48 hours. The total duration from submission to receiving cashback is capped at 72 hours.

We are an official affiliate partner of The Funded Room. We share a high portion of our commissions directly with the trader (up to 30%). In addition, we pay exclusively in USDT on the TRC20 network with zero payout delay or minimum cashout limits once a challenge is verified.

The cashback is paid out immediately after your purchase is verified, regardless of your performance on the evaluation challenge. Since The Funded Room has a strict no-refund policy, we do not require any waiting period or verification of pass/fail status.

Yes! However, you cannot use your existing email address. You must create a new email, click our affiliate link, register a fresh account on The Funded Room, and buy the challenge with that new account. This ensures our affiliate tag is properly attached to your purchase.

You can track the status of your claim at any time by visiting the Track Claim page. Just enter your registered email address and the Account ID of your challenge to view its progress.